FAQ

Shipping Policies

Every KAYO product is made to order, meaning production begins after your purchase is placed.

Processing Time

  • 2–5 business days

Estimated Shipping

  • Germany: 5–10 business days
  • Europe: 5–12 business days
  • International: 7–15 business days

Shipping times are estimates and may vary depending on your location and customs. Once your order has been shipped, you'll receive a tracking number via email. Shipping costs are calculated at checkout.

If you have any questions about your order, please contact us at support@kayo-clothing.com.

Returns

We accept returns for eligible items within 14 days of delivery.

To be eligible for a return, the item must:

  • Be unused and unworn.
  • Be in its original condition.
  • Include all original packaging and tags.

Items that show signs of wear, damage caused by the customer, or have been washed cannot be returned.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or incorrect:

  • Products made specifically for your order.
  • Items with manufacturing defects already reported after the return period.
  • Gift cards (if applicable).

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number.
  • A description of the issue.
  • Clear photos showing the product and the problem.

We will review your request and, if approved, provide a replacement or refund.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method. Depending on your payment provider, it may take several business days for the refund to appear.

Return Shipping

Unless the product is defective, damaged, or incorrect, customers are responsible for the cost of return shipping.

Contact

If you have any questions regarding returns or refunds, please contact us at:

info@kayofightwear.com

About KAYO

KAYO is more than a brand. It's a mindset.

We believe domination doesn't begin on fight night, it begins in the hours nobody sees. In every early morning, every extra round, every moment you choose discipline over comfort.

KAYO isn't made for the most talented. It's made for those who refuse to quit. For those who keep showing up, no matter how hard the journey gets.

Every piece we create is a reminder of one simple principle:

Champions aren't born. They're built.

We Train to Dominate.

Tik Tok: www.tiktok.com/@kayofightwear